Last Updated: [Insert Date]

Welcome to Bathroom Promotion! These Terms and Conditions outline the rules and regulations for using our website (www.bathroomshopus.com) and purchasing our premium bathroom fixtures and accessories.

By accessing our website and making a purchase, you agree to these terms. Please read them carefully before placing your order.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ who are purchasing bathroom products for personal or commercial use. By using our site, you confirm you have legal capacity to enter into binding contracts.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of Bathroom Promotion or its suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, minor variations in color or design may occur due to manufacturing processes. Product images are for illustrative purposes only.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you promptly.

3. Ordering and Payment

3.1 Order Process

Placing an item in your cart does not reserve it. A contract is only formed when we send your order confirmation email. We may refuse any order at our discretion.

3.2 Pricing

All prices are in US Dollars (USD) and exclude applicable taxes and duties. We reserve the right to correct pricing errors that may occur.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. For security, we may require additional verification for large orders.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

4.3 Delivery Areas

We ship worldwide except certain remote areas in Asia and other select regions. Customers are responsible for any customs duties, taxes, or import fees.

4.4 Delivery Issues

If your package appears damaged upon delivery, refuse it or note the damage with the carrier. For missing or incorrect items, contact us within 3 days of delivery.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

  • Item is unused, uninstalled, and in original packaging
  • You provide proof of purchase
  • You initiate the return within the 15-day window

5.2 Non-Returnable Items

For hygiene reasons, the following cannot be returned:

  • Bidets
  • Close Coupled Pans & Cisterns
  • Back to Wall Toilets
  • Any installed or used products

5.3 Return Process

To initiate a return:

  1. Email [email protected] with your order number and reason for return
  2. Wait for return authorization (within 2 business days)
  3. Ship items to provided address with all original packaging
  4. Allow 3 business days for inspection after we receive your return

5.4 Refunds

Refunds are issued to the original payment method:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days

Original shipping fees are non-refundable unless the return is due to our error.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate, current, and complete information during checkout, including:

  • Correct shipping address
  • Valid payment details
  • Contact information

6.2 Compliance with Laws

You are responsible for complying with all local laws regarding product installation and use. Some products may require professional installation.

6.3 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

7. Limitation of Liability

Bathroom Promotion shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays beyond our reasonable control (e.g., natural disasters, customs delays)
  • Improper installation or misuse of products

Our maximum liability for any claim related to your order shall not exceed the purchase price of the products in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms or our products:

Bathroom Promotion
912 Todds Lane
San Antonio, TX 78205
United States
Email: [email protected]
Business Hours: Monday-Friday, 9am-5pm CST

Thank you for choosing Bathroom Promotion for your bathroom renovation needs. We’re committed to providing premium products and exceptional service.